Zoho Desk is a powerful helpdesk/customer service tool - but it’s not perfect. Here’s what we love, what frustrates us, and how to make it work even better for your team

Zoho is a powerful platform, but the real value comes from implementing it the right way. With Monread CRM’s proven expertise and tailored approach, we help businesses across Ireland and the UK turn Zoho into a driver of efficiency, growth, and customer success.

Retaining customers is 5–7x cheaper than acquiring new ones. Learn how Zoho CRM, Desk, Campaigns, Books, and Inventory create a connected ecosystem that drives loyalty, boosts repeat sales, and builds long-term profitability across retail, software, and manufacturing industries.

Why Do You need a CRM? Let me tell you ...