Why Engage with Monread?
Delivering Quality Service
Making Your Beautiful Software Work For You
Imagine your CRM as a new car. Would you go to the factory, and bolt all the required parts together to make the car? No, you don't. Your time or your teams's time is to valuable to figure out how parts fit together, what each part does, where they should go and how it can benefit you. Whilst you're doing that, you're not growing your business, ramping up cost, and, more than likely, get it wrong!
In reality, you go to a number of car dealers, check their offering, do a test drive and discuss and define your specs (engine size, interior, exterior, options, etc). You then decide on your car, place the order and the car is built for you. You then return once all parts have been fitted - whilst you are out making money - receive the key, and drive off. Sometimes, depending on the car, they take you out for a training session to ensure you understand the power and capability of your shiny new car!
See Monread as your dealer, factory & mechanic all rolled into one. We spec out the system with you using our tried and tested Business Process Analysis process with a Zoho Certified Consultant & Business expert. Together we define in detail your business requirements, then we bolt all the pieces together and we deliver your shiny new CRM on-time & on-budget, ready to take your sales, marketing & customer service to the next level.
We Are Dedicated to Zoho. We Are Dedicated to You.
We not only talk the talk, we walk the walk.
We run our business on Zoho, so our our knowledge is not just gleaned from websites & videos, but daily tried & tested on the coal-face. If we don't know, as a Zoho Premium Partner we enjoy direct support from the Zoho Product Managers to get the answers we need to support you when it matters.
And with over 20 years in business and delivering CRM solutions to a wide-variety of companies in Ireland, the UK and U.S.A., we have extensive experience delivering results for our clients. Not only do we really understand CRM, we really understand business.
We are truly (em)powered by Zoho.
We Toil ...
We Deliver
With extensive Zoho & business experience we analyze & implement Zoho so it fits your business, delivering ROI & long-term usability.
Because of our extensive experience in a wide variety of industries, we are able to always deliver on-time and on budget.
We make sure we do.
We Support
Our desire to delight our customers is apparent in our service and support. There is always a friendly voice to help you when it matters.
With a dedicated local help-desk, we are available always. At no time will you go unsupported when you require us most.
We work when you work.
We Learn
We have unparalleled expertise in the Zoho platform. We never stop learning to deliver the best solution for you.
We continously update our skills & knowledge on cloud solutions in general and the Zoho Platform in particular.
We stay up-to-date so you don't have to.
... You Benefit
Some of Our Clients
Discover The Power Of Zoho
We use all our Zoho apps bundled into Zoho One, a truly affordable & fully integrated set of 35+ Zoho Apps. But Zoho also comes à la carte or bundled, ensuring the widest range of choice for you and your business needs. Whatever your choice, Zoho's Apps integrate easily with each other and many other cloud apps, so you can pick and choose and know that you too can achieve the one integrated solution.
Sales & Marketing
Zoho CRM is our centre-piece, integrated with Zoho Campaigns, Zoho SalesIQ and
Zoho Social. We utilize all aspects of Zoho CRM to sell, market and improve our clients experience.
Finance
Zoho Finance runs our financials. Integrated with Zoho CRM, our business teams can see key financial information, whilst finance does all the invoicing, bookkeeping and accounting.
Business Intelligence
Zoho Analytics is a true BI solution integrated with Zoho CRM, Zoho Books & Zoho Campaigns, enabling us to delve deeper into our big data and grow our business with relevant and insightful information.
Support
Zoho Desk delivers our support and gives our clients access to their own support portal. Our help-desk is second to none, with a full self-service portal and integrated remote support using Zoho Assist, guaranteeing workday availability.
Human Resource
We use Zoho People and Zoho Recruit. We don't sell or support it. Centralizing & integrating the HR offering from Zoho not only formalized policies but ensured everyone remains up-to-date on their skills.
Collaboration
We live in the cloud. Zoho Docs is our main file repository, integrated with Zoho CRM. Webinars we do with Zoho Meeting, projects we manage with Zoho Projects, and presentations are created using Zoho Showtime.