• Customer Service at the Heart of Your Business

    Fully context-aware support software. Integrated with Zoho CRM. Delivered by Monread CRM.

Save the World from Bad Customer Service.

Zoho Desk is web-based customer service software, designed to help you focus on what really matters – your customer.

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Deliver Unmatched Customer Services. Get Started Today.

For Agents

The Right Tools To Be More Productive.

Focus on tickets that need attention. 

Focus on the customer.

For Managers

See The Complete Picture.
Track all your key metrics for quick and agile decision making.

For Customers

Easy Access To Customer Portal.

Build your KNowledge base so your customers can find answers, on their own.

Great Features. Geat Results.

Close Tickets. Open Happiness.

Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.

Don't Improvise. Improve.

Identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance.

One Company. One Team.

Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.

Convenience is Key.

When your customers reach out, be available via a variety of channels - email, phone, live chat, social media and more.

Self Help.

Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.

Your Help Desk. Fully Integrated.

Zoho Desk understands the uniqueness of your business. Built so you can customize and integrate it with other apps with ease.

Support. In The Palm of Your Hand

Provide Top-notch Support. Wherever You Are.

Powered by Zoho. Delivered by Monread CRM.