For Agents
The Right Tools To Be More Productive.
Focus on tickets that need attention.
Focus on the customer.
For Managers
See The Complete Picture.
Track all your key metrics for quick and agile decision making.
For Customers
Easy Access To Customer Portal.
Build your KNowledge base so your customers can find answers, on their own.
Great Features. Geat Results.
Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.
Identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance.
Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.
When your customers reach out, be available via a variety of channels - email, phone, live chat, social media and more.
Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.
Zoho Desk understands the uniqueness of your business. Built so you can customize and integrate it with other apps with ease.