Easier Done than Said

Use the power of customer context to improve agent productivity, promote self-service, manage cross-functional service processes, and increase customer happiness.
For mid-sized and large businesses, putting customer service at the heart of the organization has become critical to their success. 
Zoho Desk has been built with that purpose in mind. 

Thousands of mid-sized and large organizations around the world use Zoho Desk to run their complex customer service operations.
In its "Magic Quadrant for CRM Customer Engagement Center 2020," report, Gartner says, "By 2023, 30% of customer service organizations will deliver proactive customer service using artificial intelligence(AI), process orchestration and continuous intelligence."
Zoho Desk featured in Gartner's MagicQuadrant for CRM Customer Engagement Center (CEC), 2020