• Client Success Stories

    Discover how Zoho and Monread have empowered businesses worldwide with Zoho's suite of powerful tools and Monread's skills. From startups to enterprises, our client success stories showcase transformative journeys. Experience firsthand how Monread's innovative approach and Zoho's solutions have streamlined operations, amplified growth, and fostered unparalleled success across diverse industries. 

    We Know Zoho. We Understand Business.

Delivering Solutions that Work for Your Business

Established in 1997, Monread CRM has been delivering CRM (Customer Relationship Management), Marketing & Customer Service solutions to a wide-variety of companies & industries in Ireland and the UK.  We have unrivalled experience providing and supporting solutions enabling results and growth for our clients. 

Since 2009, we have been a dedicated and highly-regarded Zoho Partner, offering our services to deliver the full Zoho Suite, such as Zoho One, Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Marketing Automation, Zoho Analytics, and Zoho Books.

With 700+ Zoho implementations, we know Zoho and understand business.

Expertise and Experience

We have a proven track record of expertise and experience in implementing and supporting Zoho.

Communication and Collaboration

Our Zoho consultants have excellent communication skills and collaborate effectively with clients. We understand your requirements and deliver Zoho aligning with your goals.

Technical Competence

Our consultants have a strong technical skillset, and stay up-to-date with the latest (Zoho) technologies and best business practices.

Excellent Support

We provide comprehensive and reliable Zoho support services, including dedicated help desk support & incident management.

Prosper with Zoho

Implementing Zoho into your business is a sound business decision and long-term strategic move. Zoho offers a comprehensive, integrated suite of applications, empowering businesses and individuals with tools for productivity, collaboration, and growth.  From CRM to Finance, Project Management to HR, Zoho can streamline your operations and help you achieve long-term success in a digital world.

Achieve Excellence

As  you strive to deliver personalised experiences, nurture customer relationships, and streamline operations, a seamless integrated CRM (Customer Relationship Management), Marketing Automation & Customer Services solution is crucial. With an integrated approach, you enhance customer satisfaction, drive conversions, and achieve long-term success in today's competitive business landscape.

The seamless integration of Zoho CRM, Zoho Marketing Automation and Zoho Desk enables you to leverage customer insights, create targeted marketing campaigns, and deliver exceptional customer service. 
  • Centralized Customer Data
  • Omnichannel Engagement
  • 360-Degree Customer View
  • Lead Management
  • Customer Feedback
  • Ticket Management
  • SLA Management
  • Self-Service Support
  • Integration with Third-Party Tools
  • Automated Lead Nurturing
  • Customer Segmentation
  • Personalized
  • Email Marketing Automation
  • Customer Journey Mapping
  • Social Media Engagement
  • Customer Satisfaction Surveys
  • Real-Time Team Collaboration
  • Reporting and Analytics

Many Touchpoints. Dedicated Solutions.
​Integrated.

Zoho CRM

Zoho CRM  serves as the foundation for managing customer interactions and data throughout the entire customer lifecycle. It serves as a strategic tool that allows you to effectively manage and nurture customer relationships. By centralizing customer data, interactions, and communication history, Zoho CRM enables you to  gain deep insights intoyour customers, personalise interactions, and deliver exceptional experiences. 

Zoho Marketing Automation

Zoho Marketing Automation enables you to track and analyse customer engagement and campaign performance, giving valuable insights into the effectiveness of your marketing initiatives, and allowing for continuous optimization and refinement of marketing strategies to ensure better customer targeting, higher conversion rates, and improved return on investment. 

Zoho Desk

Zoho Desk provides a comprehensive platform for managing customer serivice interactions efficiently and effectively and helps you deliver exceptional customer service Zoho Desk empowers businesses to deliver personalised experiences, boost customer satisfaction, and build long-term loyalty.