The delivery of your solution is based on our 4 step process and years of experience.
Zoho Certified & Premium Partner
The agile methodologies we employ help us adapt quickly as your business and technology needs evolve while ensuring a return on investment. We deliver best-in-class solutions (based on the Zoho platform where applicable) and give independent advice you can trust.
What Does the Discovery Do for You?
Once we have build the solution, we deliver the solution to the stakeholders only at hand of user cases, to ensure that the solution is delivering on all identified requirements in the Discovery & Build phases. At times, once user-cases are worked through, the solution needs to get adjusted. This is no problem.We aim to ensure that the solution fits your business like a glove - if that requires additional adjustments and/or work we are happy to deliver.
The training is done at hand of the user cases with the entire team - focusing on their particular needs and actions within the solution. Shying away from all bells & whistles, the initial sessions will ensure that your team can use the solution from the get-go. Further Power User & Administrator User training is then delivered to a few designated members of the team. This ensures that you can manage the solution without having to engage with us every single time, or call upon us via Support.
We pride ourselves on our support. From 9 to 6 every working day, have a local voice on a local number deal with your queries. We know our implementations, we know Zoho. Failing that, as a Zoho Premium Partner, we have a direct line to Zoho and their development teams. We can escalate support issues faster than anyone else, whilst understating your particular usage of the solution.