Is your business operating at its full potential?

With Zoho & Monread CRM,  it can!

With over 15 years delivering CRM solutions to businesses in Ireland & the UK, we ensure your CRM delivers for you. A dedicated Zoho Premium Partner, we offer a holistic 360° cloud-based CRM at affordable prices with over 35+ fully-integrated business apps.

You Run Your Business in the Cloud. We Support You. 

Consultancy Process

We use a 4-step process to deliver the best possible solution for your business

Business Process Analysis

Design & Implementation

Delivery & Training

Support & Maintenance

Zoho Certified

Our Zoho certfied  & experienced business consulting team bring a specialized skill set that enables your business to make smart technology investments, improve practices, and save time and money. We help you bridge the gap between business needs and technology solutions through open collaboration with you and your team.

The agile methodologies we employ help us adapt quickly as your business and technology needs evolve while ensuring a return on investment. We deliver best-in-class solutions (based on the Zoho platform where applicable) and give independent advice you can trust.

Step 1 

The Business Process Analysis

The Business Process Analysis is integral to all Monread CRM's consulting projects. A properly executed BPA ensures a successful Zoho  implementation that fits your business. The BPA enables us to fully understand the way your business runs & how you want to run it. 

We analyze expectations and performance gaps, taking a wider look at your business if required. In workshop format, we will discuss & review your sales, marketing, operations, and accounting processes to fully understand your requirements and current processes .

Based on the workshop, we document & propose a solution fulfilling your needs identified and offer further recommendations, if and when required. At hand of the BPA, we implement and deliver training to ensure that your shiny new solution delivers from the get go.

What Does a BPA Do for You?

Increase Business Revenue

A well executed & documented BPA can and will increase your revenue. By assessing current process, identifying gaps and  defining & improving processes, a BPA ensures that the software work for you. Result? The business's effectiveness increases, translating to your bottom line.

Save Time & Money

Improved systems which deliver on your business needs will save you time immediately and money in the long-term. Simplifying & automating your processes within a holistic solution will allow the same amount of staff to do more work, more efficiently and with more enjoyment.


hen done correctly, a BPA can assess & identify the future requirements of the business based on growth & expectations and ensure that the proposed solution allows organic growth as the business grows.

 Step 2

Design & Implementation

Our Core Delivery Values

Individuals and Interactionsover Processes & Tools

Working Softwareover comprehensive documentation

Responding to Change over following a plan

Customer Collaborationover contract negotiations

The Design & implementation phase is done at hand (but not rigidly) of the BPA. This ensures that the project is delivered as identified with all the stakeholders. Most commonly done on-site with relevant stake-holders available on call, we utilize the Agile methodology - adaptive planning, evolutionary development, early delivery, and continuous improvement - to ensure quick and efficient delivery of the project. 

Agile encourages rapid and flexible response to change, and we're open to further discussions & clarifications. People are people and "forget" the unusual that will then have to be fitted in. But no harm, it fits in with the methodology and our take on delivering your solution.