Remote Support

Connect. Diagnose. Solve.

We use Logmein Rescue to connect to remote systems to resolve any business critical issues which might occur.

Please call our helpdesk (+353 (0)45 892 829) and you will be assigned a session pin, which you can input at www.logmein123.com. Our trained support staff will then enter your system and resolve your issue.

A user is required to allow us access to the workstation/server. Upon disconnect all connections to your computer will be disconnected, and our helpdesk staff will be unable to gain access without a new PIN and your approval.

Only for customers on a valid support contract with us. In case you need an incident session or an annual contract, please call Monread sales on 1890 244 500 or +44 (0)28 9051 1289.

For more information on GoldMine, or your support options, contact us.