Zoho CRM

Build, Maintain & Strengthen Your Customer Relations

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

Sales & Marketing

Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, leads, sales pipeline, forecasts, etc.
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CRM with Email

With the Zoho Mail add-on you can track all your customers email correspondence inside Zoho CRM.
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Plug-in for Microsoft Outlook & Office

Enhance your productivity by synchronizing CRM contacts and creating mail merge docs. Plug-in for MS Outlook | MS Office
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Inventory Management

Zoho CRM empowers you to complete the post-sales activities with an integrated inventory management system.
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Reports & Dashboards

Zoho CRM helps you to analyze sales & marketing trends and key CRM metrics by reports and dashboards.
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Customer Support Management

Customer Support & Service management (Help Desk) features such as Cases (Trouble tickets), Solutions (Knowledge Base), Case Assignment & Escalation.
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Role-based Security

Zoho CRM empowers you to control the CRM data access based on users' job role in your organization hierarchy.
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CRM API for Third-party Integration

Developer API for integrating CRM modules with third-party business applications such as accounting & ERP.
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