Business Solutions

As demands on your time increase, you and your team need to make the most of every moment. Sales quotas require a focus on customer relationships and opportunities. Without the tools to develop relationships, your business is at risk. Because growth and retention are critical to long-term success, focusing on improving your customer relationships makes more common business sense. The GoldMine® suite of Customer Relationship Management solutions helps you win and retain customers by improving efficiency and productivity without sacrificing your bottom line.

With so many features such as contact data capture, user activity tracking, routine task automation, remote system synchronisation or remote web-based access, which GoldMine® edition is right for your company?

GoldMine Premium Edition is an excellent fit for small to medium size organisations, and with it's newly designed GUI and service module is just the ticket. But when everything else is equal and the need is for total customisation, strong security and integration features, GoldMine Enterprise Edition fills the need like no other CRM application.

When web-enabled access is required, look to iGoldMine or iGoldMine Plus and when a mobile solution for hand held devices is needed then answer the call with wMobile®, a third party mobile solution for any mobile phone, or if your mobile of choice is the Blackberry, take a look at GoldMine Mobile Edition.

For those companies on Microsoft® Exchange® Server who desire to continue with a unified calendar and contact database, adding GoldMine Integration Service to Microsoft Exchange and the included GoldMine Integration Service to Microsoft Outlook® will meet the need. Do you want to manage the customer's experience and leverage your information with each call? GoldMine and FrontRange Voice is a comprehensive communications solution that combines the two most powerful customer contact business tools - your phone system and your GoldMine Customer Relationship Management system. It is designed to help businesses deliver an optimal customer experience using advanced IP telephony to drive business value in every customer interaction.

All of the integration products and the web access products work with an existing GoldMine® Corporate, Premium or Enterprise Edition.

Many other functions and integration features are included and common to all three editions so click the highlighted links for specific edition information or download a product brochure, run an online demo, download a full trial version or contact us for an on-site demonstration, further information or a quote.

And speaking of quote, if you need an integrated quote application to work with GoldMine, we have QuoteWerks®, the perfect solution for your team to provide accuracy, speed and efficiency.

Further to todays forms on communication, look at ActivSMS, a tool to quickly and easily send SMS texts to your customers or prospects from GoldMine. Integrate GoldMine with Sage, using SageLink, and have financial information at your GoldMine users fingertips.

And don't forget, we provide end-to-end support services for planning, implementation, customisation, development, end user training and administrative training.

We help you with your CRM project and provide on-going support following the implementation.

For more information on Solutions contact us