GoldMine Enterprise

Now you can reinvent your sales processes the way you've always wanted.

50% of the FORTUNE 500®… More than 80 vertical markets in over 40 countries

GoldMine® Enterprise – the latest CRM solution from FrontRange's award-winning GoldMine product line. GoldMine Enterprise is designed for the business that wants its CRM to add significant value, not just automate sales calls. These businesses look for CRM to create value through increased agility, higher success ratios, and integration of data from disparate points in the organisation.

The design of GoldMine Enterprise benefits from the input and best practices of the world's largest CRM user base. We combined our decades-long experience in CRM with the latest technologies in access, integration, and configuration to produce software the way you want it.

What's Inside Enterprise

Relationship Management

• Manage relationships the way you naturally organise your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories
• Centralise information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more
• Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide

Sales Management

Opportunity Management

• Real-time visibility into all your sales activities, including product and services information and revenue details
• Built-in Sales Methodology support keeps processes consistent and sales cycles on track
• Easy-to-use interface helps you manage all information surrounding sales opportunities

Forecast Management

• Forecast tools enable sales users to better predict, manage, and analyse their pipeline
• Ensures sales users stay focused on reaching their sales quotas
• Forecast dashboards allow management to view, analyse and manage forecast figures, properly and accurately

Quoting

• Integrated Quoting Tool automates what previously were common failure points in the sales process
• Guaranteed consistency of customer information, products, pricing, and cross-selling offers
• Flexible approval processes allow you to standardise quotes and manage exceptions

Marketing Automation

Campaign Management

• Create and manage campaigns easily
• Create test campaigns and run trials. Predict and quantify campaign ROI
• Fine-tune campaigns, as they roll out, using real-time data

Lead Management

• Distribute leads to the right person automatically using configurable business rules
• Adjust and optimise your management in real-time-rank, qualify, reassign, and more
• Use extensible business logic to maximise the value of your lead analysis

Customer Support

• Consistent, real-time answers via email, telephone, Web and all other access points
• Access to full customer case history, including data pulled from sources across the organisation
• Customer support Best Practices and opportunities to streamline processes increase productivity

Look Deeper Inside Enterprise

Dashboards

• Robust dashboards are configurable at all levels
• Define your dashboard look and feel and extensible data set rules
• Real-time data increases opportunity capture

Analytics & Reports

• GoldMine Enterprise Report Centre provides central reporting tool
• Powerful report configuration without programming knowledge
• Assure reporting consistency across your organisation

Integration

• Integration can be robust or by exposure of a table or database
• Microsoft Outlook, robust integration
• Windows Vista, including .XML Gadgets
• Microsoft Office, including 2007 extended capabilities
• Microsoft .Net
• Microsoft SQL
• Oracle
• And many more third-party applications

System Requirements

Database Requirements

• Dual processor 3 GHz Pentium IV or equivalent
• 2 GB of RAM
• 300 GB HDD
• Windows 2003 R2 Server
• MS SQL 2005 SP2 server
• MS SQL 2000 SP4
• Oracle 10g R2
• DB2 9.1

Server System Requirements

• Dual processor 3 GHz Pentium IV or equivalent
• 2Gb RAM
• At least 1 GB disk space
• Windows 2003 R2 Server
• IIS server 6.x
• .NET 2.0

Client Requirements

• 3 GHz Pentium IV or equivalent
• 2Gb RAM
• At least 1 GB disk space
• MS Win XP SP2
• MS Vista
• IE 7.x or IE 6.x
• .NET 2.0

For more information on GoldMine Enterprise contact us.